Kathleen A. Taddie, M.A.
Kathleen A. Taddie, M.A., is a leadership development coach with the David Freeman Consulting Group. For over twenty-five years, she has driven revenue with individual lawyers, in practice and industry groups, and for legal and corporate leaders in the following areas:
Leadership Development, Coaching, and Mentoring - Develop practice groups, coach leaders, stimulate cross-selling, enhance team-building, improve communication, drive implementation, and design and implement group and firm-level plans
Business Development Training and Coaching - With particular focus on cross-selling, interoffice marketing, lateral integration, and women’s rainmaking
Client Service Programs - Develop and employ the tools that drive service excellence, e.g.:Client visits, client interviews, feedback surveys, assessments, market research/analysis
Quality and Process Improvement - Develop realistic and effective systems that support and enhance revenue-generating activities
Revenue-Focused Strategic Planning and Retreats - Design and deliver goal-focused retreats with outcomes such as:
- Enhancing client service
- Developing new industry groups
- Building actionable strategic and marketing plans
- SWOT analysis and brand development
Kathleen has trained, coached, mentored, and developed strategy with hundreds of lawyers and thousands of sales and marketing professionals world-wide over her career. She has a diverse background that blends high performance techniques acquired in corporate America with a deep and varied understanding of legal marketing. Her experiences include:
- For twelve years, held positions of Director of Practice Administration, Director of Client Services and Business Development, and Director of Quality for an AMLAW 200 firm
- Designed, directed, and implemented an “Institute for Excellence” for a former governor of Arizona
- Director of Corporate Education for Sales and Marketing World-wide for one of the largest privately held companies in the U.S.
- Director of Quality Improvement for award winning company that received the Malcolm Baldrige National Quality Award
- Best Practices Awards for motivating and retaining employees and for exceeding customer satisfaction “Best Places to Work”
- Better Business Bureau – “Business Ethics Awards”
Organizations Served:
Arizona Quality Alliance, Member, Examiner, Technical Integrity Council, Conference Planning Committee, Treasurer, Board of Directors, Member and Officer (1993-present)Legal Marketing Association (1998-present)
Community Health Charities of Arizona, President (2006), Board of Directors (2004- present),
Women’s Metropolitan Arts Council (“WOMAC”) of the Phoenix Art Museum, Founding Board Member and Vice-President-, 2004-present;
Publications: | Contributing Author: | Life, Law and the Pursuit of Balance; A Lawyers Guide to Quality of Life | | Co-author: | TQM: A Tool for Marketing Legal Assistants Internally | | Co-author: | A Case Study: Total Quality Service Paralegal Internal Marketing Team |
Recently interviewed and quoted in the book: Comfortable Chaos, by Carolyn Harvey and Beth Herrild.
You can contact Kathleen @ (602) 920 - 4573 or ktaddie@cox.net
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