Kathleen Taddie's Biography - David Freeman Consulting Group

Kathleen A. Taddie, M.A.

Kathleen A. Taddie, M.A., is a leadership development coach with the David Freeman Consulting Group. For over twenty-five years, she has driven revenue with individual lawyers, in practice and industry groups, and for legal and corporate leaders in the following areas:

Leadership Development, Coaching, and Mentoring - Develop practice groups, coach leaders, stimulate cross-selling, enhance team-building, improve communication, drive implementation, and design and implement group and firm-level plans

Business Development Training and Coaching - With particular focus on cross-selling, interoffice marketing, lateral integration, and women’s rainmaking

Client Service Programs - Develop and employ the tools that drive service excellence, e.g.:Client visits, client interviews, feedback surveys, assessments, market research/analysis

Quality and Process Improvement - Develop realistic and effective systems that support and enhance revenue-generating activities

Revenue-Focused Strategic Planning and Retreats - Design and deliver goal-focused retreats with outcomes such as:

Enhancing client service
Developing new industry groups
Building actionable strategic and marketing plans
SWOT analysis and brand development

Kathleen has trained, coached, mentored, and developed strategy with hundreds of lawyers and thousands of sales and marketing professionals world-wide over her career. She has a diverse background that blends high performance techniques acquired in corporate America with a deep and varied understanding of legal marketing. Her experiences include:

For twelve years, held positions of Director of Practice Administration, Director of Client Services and Business Development, and Director of Quality for an AMLAW 200 firm
Designed, directed, and implemented an “Institute for Excellence” for a former governor of Arizona
Director of Corporate Education for Sales and Marketing World-wide for one of the largest privately held companies in the U.S.
Director of Quality Improvement for award winning company that received the Malcolm Baldrige National Quality Award
Best Practices Awards for motivating and retaining employees and for exceeding customer satisfaction “Best Places to Work”
Better Business Bureau – “Business Ethics Awards”

Organizations Served:

Arizona Quality Alliance, Member, Examiner, Technical Integrity Council, Conference Planning Committee, Treasurer, Board of Directors, Member and Officer (1993-present)Legal Marketing Association (1998-present)

Community Health Charities of Arizona, President (2006), Board of Directors (2004- present),

Women’s Metropolitan Arts Council (“WOMAC”) of the Phoenix Art Museum, Founding Board Member and Vice-President-, 2004-present;

Publications:

Contributing Author:	Life, Law and the Pursuit of Balance; A Lawyers Guide to Quality of Life
Co-author:	TQM: A Tool for Marketing Legal Assistants Internally
Co-author:	A Case Study: Total Quality Service Paralegal Internal Marketing Team

Recently interviewed and quoted in the book: Comfortable Chaos, by Carolyn Harvey and Beth Herrild.

You can contact Kathleen @ (602) 920 - 4573 or ktaddie@cox.net