1. I clearly understand our firm-wide goals and strategies| All Groups Average: 3.62 | 
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2. Senior leadership visibly supports business development| All Groups Average: 3.97 | 
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3. We have the right kind of leader for my group| All Groups Average: 3.75 | 
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4. The firm does a good job of training our leaders| All Groups Average: 2.9 | 
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5. My group leader sets manageable expectations for us in business development| All Groups Average: 3.59 | 
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6. The members of my group have an active role in business development planning| All Groups Average: 3.57 | 
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7. My group leader adequately supports my business development efforts| All Groups Average: 3.8 | 
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8. My group leader holds us accountable for timely implementation of personal and group plans| All Groups Average: 3.65 | 
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9. My group leader effectively communicates with the members of our group| All Groups Average: 3.68 | 
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10. Our firm has a defined set of values| All Groups Average: 3.83 | 
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11. As a firm we live by our defined set of values| All Groups Average: 3.46 | 
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12. Our group has a collegial atmosphere| All Groups Average: 4.15 | 
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13. Our group works together to pursue business development opportunities| All Groups Average: 3.54 | 
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14. Our group works well with other groups to pursue business development opportunities| All Groups Average: 3.35 | 
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15. We team well with other firm offices to pursue opportunities| All Groups Average: 3.22 | 
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16. Our pro bono and community service activities align with our business development efforts| All Groups Average: 3.06 | 
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17. I personally enjoy engaging in business development activities| All Groups Average: 3.71 | 
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18. We have a defined set of client service standards| All Groups Average: 3.6 | 
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19. Our group delivers exceptional client service| All Groups Average: 3.89 | 
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20. We actively solicit feedback from our clients| All Groups Average: 3.59 | 
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21. We act on the feedback we receive from our clients| All Groups Average: 3.8 | 
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22. We regularly communicate with our clients on either a formal (client survey) or informal basis| All Groups Average: 3.64 | 
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23. Our group has developed an effective practice group plan| All Groups Average: 3.47 | 
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24. Our group has effectively differentiated ourselves from our main competitors| All Groups Average: 3.27 | 
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25. Our group is well-known in our targeted markets| All Groups Average: 3.78 | 
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26. Our group effectively recruits laterals with good books of business| All Groups Average: 2.55 | 
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27. We effectively retain our top lawyers| All Groups Average: 3.63 | 
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28. Our group effectively conducts business research relating to existing and prospective clients| All Groups Average: 3.15 | 
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29. Our group has sufficient technology to support our business development efforts| All Groups Average: 3.52 | 
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30. Our group has targeted key referral sources and communicates effectively with them| All Groups Average: 3.25 | 
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31. Our group effectively keeps track of our business development activity| All Groups Average: 3.32 | 
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32. Our group maintains strong relationships with firm alumni| All Groups Average: 2.98 | 
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33. Our group regularly discusses business development| All Groups Average: 3.58 | 
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34. Our group has good marketing materials| All Groups Average: 3.1 | 
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35. Our compensation system is aligned with our business development goals| All Groups Average: 2.86 | 
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36. I clearly understand how business development impacts my compensation| All Groups Average: 2.78 | 
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37. I have a clear set of business development goals and measures| All Groups Average: 3.06 | 
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38. I am well-informed about the range of services provided by others in the firm| All Groups Average: 3.51 | 
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39. Our group effectively trains our partners| All Groups Average: 2.91 | 
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40. Our group effectively trains our new laterals| All Groups Average: 2.78 | 
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41. Our group effectively trains our associates| All Groups Average: 2.99 | 
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